PERFORMANCE PROFILE,
Ralls County, Missouri

1:
INITIAL OPERATIONS CHALLENGES
2: PROJECT
BACKGROUND
3: ALLIANCE
ACHIEVEMENTS
1: Initial Operations Challenges
-
A $500,000 transmission main had never been put
into service for various reasons.
- Systems for monitoring
tower levels and pressure needed upgrade and improvement.
- Excessive
loss of the purchased supply was a significant drain
on the District budget.
- Administrative functions including billing and collection needed improvement, and reliable financial reporting was lacking.
- The Districts staff needed to
obtain certification for operation of the distribution
system.
- Booster station and wastewater
treatment plants had fallen into ill repair
and testing was not being performed according
to regulations.
2: Project Background

The Ralls water district purchases its
water wholesale from the City of Hannibal and distributes
it on a retail basis to the residents of eight nearby communities, as well as surrounding rural areas.
In addition to a complete range
of operation and maintenance services, Alliance provides
Ralls County Public Water Supply
District No. 1 with a variety of administrative services,
including meter reading, computerized billing, collection,
financial reporting, and day-to-day management of
the utility.
3: Alliance
Achievements
- Within weeks of signing the contract
with Alliance, the East to West transmission main
was being fully utilized, significantly helping pressures
and flows
to a sizable portion of the rural district.
- A radio
telemetry SCADA (Supervisory Control And Data Acquisition)
system for the automatic monitoring and
control of various critical water systems was put
in place within the first week of Alliance’s
operation agreement.
- An aggressive meter change
out and leak detection program has been implemented
to reduce unaccounted for
water. With the high costs of the purchased water,
calculations have shown that this effort will likely
pay for itself
in less than five years.
- Alliance
has helped the District upgrade its filing and computer
systems, improve delinquent collections and
get a professional handle on its business operations
and financial status.
- Detailed operating and maintenance procedures have been implemented, including AllianceÕs own ReCAP program for environmental testing and compliance.
- Alliance assisted the District in funding an Emergency Community Water Assistant Grant for $240,900 from USDA Rural Development. The grant, specifically earmarked for installation of a new booster pump station, allows the District to keep up with peak demand periods with increased water system capacity.
- Alliance assisted the District in refunding $1,655,000 in existing bonds to take advantage of lower interest rates and reduce annual P&I payments by approximately $60,000/year over the first several years.
- Wastewater plant operations have been optimized for efficiency. This has reduced the amount of sludge that must be hauled, a savings of nearly $1,500 each year.
- In August 2004, Alliance assisted the District to gain overwhelming voter approval of $4,000,000 in new bonding capability.
- From June 2001 through February 2005, Alliance assumed the role of primary District negotiator to arrange the sale of a portion of the DistrictÕs territory to the City of HannibalÕs Board of Public Works for $1,500,000. The sale of future customers via a territorial agreement ultimately required approval of USDA Rural Development and Missouri Public Service Commission. A new 20-year wholesale water purchase agreement was also negotiated.