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PERFORMANCE PROFILE, Platte County, Missouri

1: INITIAL OPERATIONS CHALLENGES

2: PROJECT BACKGROUND

3: ALLIANCE ACHIEVEMENTS

 

1: Initial Operations Challenges

• The district had been operated for many years by the same staff and several of the Districts employees were either at or approaching retirement age.
• The District had just completed an extensive main extension project and had been dealing with many water breaks. This resulted in many boil orders and in many customer complaints.
• The District’s administrative functions were operated out of the basement of the clerk’s home. There was no room for extensive record keeping and nearly all of the financial and legal documents were boxed up and placed in storage or placed in the offices of the District’s attorney and were therefore not available for easy access.
• The elevated towers were in need of maintenance and repainting, and their control systems were outdated and unreliable.
• The entire community of Farley, with a population around 450, was being supplied through only a 1” bypass on a deteriorating regulating valve.

2: Project Background

Alliance Water Resources provides complete management, operations, and maintenance services to the Consolidated Public Water Supply District #1. The District purchases water from Kansas City, Missouri and distributes it on a retail basis to district customers. The fast growing service area and the limited hydraulics of the system creates a challenge for Alliance.

3: Alliance Achievements

• Alliance successfully achieved its goal of retaining the majority of key District employees and supplemented them with a new system manager.
• Alliance has provided monthly updates and reviews of the Districts financial and operations status including a work order system implemented to keep track of completed work.
• Alliance has succeeded in designing and installing a badly needed upgrade of the District's water supply control system with new radio telemetry system SCADA (Supervisory Control And Data Acquisition) equipment.
• Alliance has implemented a preventive maintenance and safety program.
• Alliance helped continue the progress the District had made in moving into new offices.
• The failing regulating valve that supplied the town of Farley has been replaced with a larger, more reliable system. The coin-operated water dispensing system has been upgraded, resulting in a greater accuracy and a user-friendly experience for customers.
• Alliance closed out the DistrictÕs abandoned wells according to DNR specifications. Proper well abandonment is essential to avoid legal, liability and regulatory issues.
• Water loss has been reduced in excess of 13 percent since Alliance began operations. This saves the district $35,000 each year.