PROFESSIONAL SERVICES

1: Scope of Alliance Services

Alliance provides comprehensive water and wastewater

management, operations, and maintenance services to municipalities

and utility districts in the Midwest.

Every Alliance contract is carefully structured to meet the

needs of the community, whether it is a bustling city, an expanding

rural water or wastewater district, a small town, or a major

industrial facility.

The range of services available includes the following:

• Water treatment plant operations and

  maintenance.

• Wastewater system operations and maintenance,

  including pipeline, storage, and pumping systems.

• Wastewater treatment plant operations and

  maintenance.

• Sewer collection system maintenance and

  operations, including sewer lines and pumping stations.

• Computerized utility billing and collections.
• Meter reading and field customer service.
• Utility billing office operations, including

  computerized billing, payment collections, and customer

  service.

• Comprehensive financial management, including

  cash management, financial reporting, and record keeping.

• Comprehensive management services, including

  coordination with regulatory agencies, long-range planning,

  and management of capital improvement programs.

• Public works facilities operations and maintenance

  for parks, streets, stormwater and other municipal services.

• Utility system audits, evaluations and troubleshooting.
• Water and wastewater utility acquisition

  and start-up services.

• Complete project management services with a dedicated, licensed engineer to oversee community projects from conception to completion.  This service, for existing clients and non-clients, can be contracted on an individual project basis.

2: Municipal Contract Operations

For municipalities with a variety of needs

and resources, Alliance tailors its contract operations approaches

to provide exactly the services the city requires while rigorously

managing costs and ensuring regulatory compliance. For some

cities, the focus is on treatment plant operations, rigorous

preventive maintenance, and outstanding professional and technical

personnel. For others, our contract operations are more extensive,

and include O&M for entire systems, including pipeline,

storage, and pumping facilities, supporting capital improvement

programs, or even meter reading and billing services.

3: Water and Wastewater District Management and Operations

Water and wastewater districts (including those

serving rapidly growing as well as rural areas) come to Alliance

for a total approach to system-wide management and operations.

This includes not only treatment plant and system O&M

but comprehensive financial and business management, from

computerized utility billing and collections to customer service,

long range planning, regulatory coordination, and management

of capital improvement programs. Board members can turn their

focus to “big-picture” issues and allow Alliance to

handle day-to-day operation, personnel, and customer service

duties.

4: Industrial Operations and Maintenance

In its role as a contract operator and manager

for cities and communities, Alliance also operates state-of-the-art

water and wastewater treatment facilities that meet the needs

of some of America’s leading manufacturers, in addition

to major correctional centers, colleges and universities,

resort areas, large retail complexes, and a variety of other

commercial users.

5: Public Works

To optimize resources for communities, Alliance

can combine a broad variety of public works services along

with its core water and wastewater operations and management

services. Tailored to the needs of the individual community,

these combined services add up to a flexible, cost effective

approach with impressive benefits: a single, well-managed,

cross-trained workforce; co-utilization of equipment and resources;

and increased cost effectiveness.

6: Project Mangement

For communities who cannot afford to keep a dedicated licensed engineer on staff, Alliance Water Resources offers complete project management.  A project management specialist gets the most out of infrastructure investment by maximizing efficiency and ensuring quality.  Complete project management services include: overseeing community projects from conception to completion; managing all aspects of planning and budgeting; overseeing design and construction; assisting with consultant selection, contractor bid awards, contract management and project closeout.  Existing clients, as well as communities that do not currently contract with Alliance, can choose these services as an alternative or preview to a long-term operations agreement.